8 Best VoIP Service for Business in 2020 (Pros and Cons)


VoIP service is an internet-based phone service.  The best VoIP service for small business includes exclusive features, fast and smooth connection, good user experience and great customer support. You can track your call duration, maintain a long list of phone numbers, and you can enjoy call forwarding, audio and video call conferences for your business.  Here is the list of 8 best VoIP services for business in 2020.

1.     UtilityUmbrella

UtilityUmbrella offers high-quality smooth experience on their VoIP services. This is the best VoIP service for small businesses in the UK.


·         High quality and user-friendly dashboard.

·         Fast speed in affordable prices

·         Dedicated Customer Service


·         Read all the plans and pricing carefully.

2. Nextiva

Nextiva offers a management system and unlimited messaging, calling and faxing. It also provides voice, text, mobile and video collaboration for your business.


·         It provides the user- friendly panel.

·         Affordable prices for small businesses.


·         If you do not know much about technology then it may create some problems for you.

3. RingCentral

This is another popular VoIP service provider in the UK. They include all the essential features in their plans.


·         The set up is easy.

·         It includes all the exclusive features in their plans.

·         They provide free minutes per month and integration of phone systems to third party services.


·         Customer support is not so good in the UK.

4. CallHippo

CallHippo provides high-quality video and audio calling services in the UK. Use this service and make stronger relationships with your customers.


·         They provide a user-friendly and simple dashboard.

·         Great customer support

·         Make international calls to more than 200 countries.


·         They do not include exclusive features in their plans.

5. Skype

Skype is the best and popular phone call service platform in the world. It is good for personal communication with your clients and employees.


·         It is a part of Microsoft group.

·         Fast secure and smooth interface.


·         This is not a complete VoIP service. It is more often used for personal interaction.

6. Ooma

Ooma is best for small businesses. It includes all the features that a small business needs to scale up.


·         Affordable pricing and plans.

·         Good features.

·         Very user-friendly and smooth interface.


·         Hardware cost is higher.

·         Only a few standard plans.

·         Customer support is not very good.

7. Vonage

Vonage is a well-known PBX provider in the UK. The service of Vonage is easily scalable so that you can scale up your service with your business.


·         Very fast and smooth service.

·         Excellent customer support.

·         Scalable service.

·         Simple set up.


·         You need to learn about technicalities.

·         Higher fees for big industries.

·         Only a few plans are available for small businesses.

8. Verizon

Verizon has BYOD (Bring Your Own Device) solution in the UK. It is cheap and convenient as well. It has ultra-fast speed with fibre optic and DSL internet.


·         One of the Best mobile solutions in the UK.

·         Enjoy full-service connection with Verizon.

·         Fast and smooth internet connection.

·         Customer support is good.


·         Price is high, but the service is good.

·         The fibre optic is limited.


Here we have revealed the top 8 VoIP services for business in the UK. We have pointed out the pros and cons of all these services. Now, choose the best and affordable services for your business.

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